Ecommerce Automation Service
Automate your ecommerce processes
We find the processes that slow you down, design the right automations with ROI, and build them in order of your priorities.
- Custom plan
- With a senior consultant
- No obligation
Ecommerce use cases
What gets automated first in an online storeOrders, stock, incidents, and channels. The same data comes in through the store, the marketplace, the ERP, and the warehouse. These are the processes teams hand over most.
- Operations
From order to delivery without copy and paste
- The order comes in through the store and is created in the ERP and the warehouse on its own.
- Address changes and cancellations are applied before the parcel leaves.
- Shipping updates reach the customer without anyone having to send them.
- Anything outside the normal flow goes to a person with the context already attached.
Tools
- Shopify
- Holded · ERP
- Zendesk · tickets
- Inventory
Restock before you run out of sales
- It watches stock for every SKU across all channels at once.
- The alert fires days early, not after the last unit sells.
- It prepares the supplier order with quantities and dates.
- It waits for your approval before issuing anything.
Tools
- Shopify
- Holded · ERP
- Google Sheets
- Gmail
- Support
“Where is my order?” without anyone looking it up
- It answers with the real shipment status, not a generic message.
- It attaches the invoice or delivery note when the customer asks.
- If there is an incident, it opens the claim with the carrier.
- It hands the case to a person when it is not automatic.
Tools
- Zendesk · tickets
- Shopify
- Stripe · payments
- After-sales
Returns that do not wait for anyone
- It checks the window and the conditions before accepting anything.
- It generates the label and notifies the customer and the warehouse.
- It records the refund once the parcel is collected.
- It puts the SKU back into available stock across every channel.
Tools
- Shopify
- Carrier
- Holded · ERP
- Stripe · refunds
- Channels
One product, several channels, one piece of data
- Listings, prices, and descriptions sync between the store and the marketplaces.
- Orders from each channel enter the same preparation flow.
- Stock is decremented once, even when the sale came from the marketplace.
- It flags a listing when it gets rejected or left unpublished.
Tools
- Shopify
- WooCommerce
- Amazon · marketplace
- Google Sheets
- Finance
Invoicing and reconciliation without waiting for month-end
- It issues the invoice with the tax details as soon as payment is confirmed.
- It matches gateway and marketplace payouts against the orders.
- It catches discrepancies before the month closes.
- It picks up the shipping costs and fees nobody had logged.
Tools
- Shopify
- Stripe · payouts
- Holded · ERP
- Outlook
Every store is different. In the process audit we look at yours and tell you honestly what is worth automating first, and what is not.
How we approach ecommerce automation
From audit to production, with metricsWe start with the process that carries the most volume and agree what has to move. You see the result before it reaches production.
- 01
Discovery
We look at your stack and your numbers: channels, ERP, carriers, order volume, and who the work piles up on.
- 02
Process audit
We document the real flow, exceptions and side spreadsheets included. Out come the opportunities ranked by return and effort.
- 03
Prioritized plan
You decide what gets automated first and in what order. Each phase with its scope, cost, and metric agreed upfront.
- 04
Build and integration
We build it and connect it to your store, your ERP, and your channels. It is tested with real orders before it touches production.
- 05
Measurement and handover
We compare the metric before and after, monitor failures, and you keep it: documentation, access, and code.
Start with one process, validate it, then add more to the same system by priority.
Measurement
Every automation, with its numberIf it cannot be measured, it cannot be defended. We agree the metric before building and leave it in a dashboard that feeds itself.
-
Management hours recovered
The ones no longer spent copying orders from one system to another.
-
Order and invoice errors
Data validated once and propagated correctly everywhere it needs to be.
-
Time to dispatch
From confirmed payment to the parcel in the carrier's hands.
-
Orders per person per day
Capacity gained without growing the team for the seasonal peak.
-
Inventory variance
What the system says versus what is actually on the shelf.
-
Returns and refunds
Cases closed without waiting and without a backlog of tickets.
One dashboard
Shopify, marketplaces, and wholesale in the same panel, with reports that build themselves. Your data flows where it is needed and the report is ready before you ask for it.
Estimate your savings with the ROI calculatorTools
- Shopify
- Amazon · marketplace
- Holded · ERP
- WooCommerce
- Google Sheets
Frequently asked questions about ecommerce automation
Frequently asked questionsInformation about ecommerce automation.
Free e-commerce automation consultation
Take the first step to scale your ecommerceWe analyze your current situation, identify real opportunities for improvement, and define a plan adapted to your goals.