Scattered knowledge
Your team wastes time searching wikis, Drive, tickets, and «someone's spreadsheet».
AI agent pilot for SMEs
A custom agent for the process that eats most of your time
We analyze one concrete process in your company, define the success metric, and build an agent integrated with your tools. You start with a scoped pilot; you scale only if the result shows.
- Metric agreed before we write code
- Pilot with fixed scope and budget
- The code is yours
The problem
ChatGPT doesn't know your systems. Zapier doesn't judge exceptions.In day-to-day SME work, things stall when you have to cross several tools, apply judgment, and leave a trail. That's where a custom agent helps; a generic chat doesn't.
Swivel-chair work across tools
Copying, pasting, and updating the CRM/ERP by hand on every issue or invoice.
Exceptions that break rigid automation
Fixed rules fail when the case isn't standard; someone still has to step in.
If that sounds familiar, start with one concrete process and see if it actually gets better.
Who it's for
For teams of 15 to 200 people already working with digital toolsIt fits when there's a process that repeats with enough weekly volume, someone who knows it well, and systems where the work happens. If there isn't enough volume, we'll tell you in the consultation: an agent almost never pays for the effort.
How we start
One process, one metric, one pilotWe start with one concrete process in your company. We define what success means before building, integrate the agent with your tools, and test it on real cases. If the metric doesn't move, you'll see it before scaling.
- 01
Process and owner
We pick a process with enough volume and a clear owner.
- 02
Success metric
We agree the success metric before writing any code.
- 03
Connected agent
We build the agent connected to your systems.
- 04
Real validation
We validate it with your team's day-to-day work.
- 05
Next step
We review the result together and decide what comes next.
A scoped pilot usually takes 4 to 12 weeks, depending on scope and available data. Fixed scope and budget per milestone.
AI agent services
Two ways to put AI agents to work in your businessWe build custom agents that understand your business: some answer using your internal knowledge, others run your repetitive tasks from start to finish.
Your team stops digging through a dozen places
We connect your documentation, wikis, tickets, and databases into an internal assistant that searches your documents first before answering and cites the source of every answer.
- Answers grounded in your own documents and data
- Connects to wikis, Drive, Notion, tickets, and databases
- Source citations so you can verify every answer
- Access control and permissions per team
Delegate the work that repeats every day
We design custom automation agents that execute repetitive, multi-step tasks integrated with your tools, with human oversight where the impact demands it.
- Repetitive multi-step tasks executed autonomously
- Integration with your tools, CRM, ERP, and APIs
- Judgment for exceptions, within defined limits
- Human oversight on the critical steps
Use cases
What can your team delegate today?Processes with variable information, multiple systems, and repetitive steps. Here are some examples.
Finance
Close the month without chasing invoices
An agent reviews invoices, matches them against purchase orders, and escalates discrepancies to the right person.
Example tools
- Holded · ERP
- Stripe
- Gmail
- Outlook
- Google Sheets
Operations
Order issues without bottlenecks
It spots the issue, checks the real order status, and coordinates the next step with logistics or the customer.
Example tools
- Shopify
- Google Sheets
- Zendesk · tickets
Internal support
The right answer the first time, with its source
Your team asks in plain language and gets answers based on your own procedures, with the source cited.
Example tools
- Notion
- Google Drive
- Google Docs
- SharePoint
- Slack
Sales
Walk into every meeting with context ready
The agent researches the account, summarizes what matters, and keeps your CRM up to date after every interaction.
Example tools
- HubSpot
- Google Calendar
- Gmail
Every process is different. In the initial consultation we assess yours and honestly tell you whether an agent is the best option.
Why Biznagatec
Agents with projected return, control, and no lock-inAn agent touches your company's data and systems. These are the rules we work by.
Projected return before you start
Fixed budgets per milestone with defined scope. We calculate the expected impact so you know what return to pursue from the first pilot on.
No lock-in
The project is yours: we deliver the agent's source code and use standard technologies. You can switch providers whenever you want.
Privacy and GDPR compliance
Your data never trains public models. We sign NDAs and enforce per-team permissions with minimum-privilege access.
Oversight where it matters
We define together what the agent does on its own and what goes through human validation. Every relevant action leaves an auditable trail.
AI agents frequently asked questions
Questions that come up before you startEverything to clarify before commissioning an agent pilot.
Custom AI agents
Start with one processIn the consultation we review one concrete process, agree the metric, and tell you honestly whether an agent pilot makes sense.